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How We Run Things at a71bit

Your access to a71bit depends on your local law and whether your region is eligible. These terms cover how we handle accounts, payments through bKash, Nagad, and Rocket, and what applies when you use our platform.

Account Rules ApplybKash · Nagad · RocketEligible Regions OnlyEnglish-Language Terms
a71bit How We Run Things at a71bit
DATA AND ACCOUNT SECURITY

How We Handle Your Account Data

Data Retention

We keep account data only as long as your account is active or as required by applicable record-keeping obligations. You can request deletion of non-essential data through our support team.

Cookie Use

We use session and analytics cookies. You can control non-essential cookies through your browser settings. Disabling them may affect some account features on mobile.

Account Security

Your account is protected with OTP verification on login and on withdrawal requests. If you receive an OTP you did not request, contact support immediately and change your password.

Requesting Changes

To update your registered mobile number, bKash, Nagad, or Rocket account details, submit a request through live chat with your account verification details ready.

LEGAL CONTACT PATHS

How to Reach Us About Policy

Team online

Account and Policy Email

Send policy questions or account disputes to our support address. We aim to reply within one business day for standard policy queries.

Live Chat Support

Open the chat window from your account dashboard to speak with our team directly. Live chat is the quickest path for urgent account or payment questions.

Help Centre Articles

Our help centre covers common policy points including withdrawal conditions, account verification, and what happens when a payment is disputed.

Questions About Our Terms

Straightforward answers to what most people ask when reading through our policy pages.

Access depends on your location and local law. We serve eligible regions only. You are responsible for checking whether using the platform is permitted under the rules that apply to you.

We may suspend, restrict, or close your account. If a balance remains, we follow the disputes process before any return is considered. Serious breaches may result in permanent closure.

No. One account per person is the rule. Multiple accounts tied to the same identity, mobile number, or payment wallet — bKash, Nagad, or Rocket — will be flagged and may lead to closure of all related accounts.

Contact our support team by email or live chat with your account details. We will respond within the period required by applicable data rules in your eligible region.

You can request closure through live chat. We will process any eligible balance to your registered payment method — bKash, Nagad, or Rocket — before the account is deactivated.

Raise it with our support team first. Give the date, the amount involved, and your account reference. We review disputes internally and respond with a decision and the reasoning behind it.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.